Design Thinking for HR Professionals

Duration

1 Day

91.4%

Learners recommend this course

Next Intake Date

24 Apr

Cost

$1,050
(Up to 90% funding)

Overview

Creativity can be a powerful differentiator in addressing complex HR challenges, yet it is often overlooked. As a HR professional focused on talent strategy, you likely frequently encounter challenges in the areas of employee engagement, cultivating a learning culture and enhancing collaboration across teams. This is where design thinking plays a part, by offering a human-centered approach, putting the needs, experiences, and perspectives of employees at the heart of problem-solving.

 

Recognising that 82% of HR leaders find traditional problem-solving methods insufficient, this one-day Korn Ferry Academy course, Design Thinking for HR Professionals offers an immersive, human-centered learning experience. The course empowers participants with innovative approaches to tackle common challenges, encouraging creativity and collaboration in HR practices. You will benefit from practical tools to enhance your problem-solving skills and effectively address the unique needs of your organisation.

 

Acquire the tools to effectively implement your HR strategy by turning ambitious ideas into actionable prototypes. Through design thinking, you’ll embrace a more agile and user-centered approach, enabling you to create innovative solutions that enhance employee satisfaction and drive organisational performance.

Learning Outcomes

The course will equip you with the skills to:
  • Engage in a Hands-On Mini-Design Challenge: Experience design thinking firsthand by tackling a mini-design challenge relevant to HR.
  • Gain Insight into Organisational Business Challenges: Develop a comprehensive understanding of your organisation’s challenges within the context of emerging trends, systemic factors, technologies and data.
  • Reframe Complex Challenges as Opportunities for HR Innovation: Transform complex business issues into opportunities that enhance the employee experience through innovative HR solutions.
  • Utilise Experimental Techniques for Data Collection: Apply methods such as observations and empathetic interviewing to gather valuable real-world insights.
  • Translate Field Research into Actionable Problem Statements: Convert your research findings into clear problem statements that guide your team in addressing the right issues at the right time.
  • Cultivate an Ideation-Friendly Environment: Create a space that encourages innovative thinking while effectively balancing visionary ideas with practical constraints.

Course Topics

Understanding the Design Thinking Process and Mindset

Core Principles of Design Thinking

The Importance of Empathy in Design Thinking

Bringing Solutions to Life with Prototypes

Applying Design Thinking to Key HR Challenges

Communicating Effectively to Pitch Design Thinking Solutions

Exploring Ethnographic Research Methods

Utilising Prototyping Methods for Quick Experimentation

Who Should Attend

This course is perfect for HR professionals looking to master the fundamental principles of design thinking and adopt a human-centered approach to problem-solving. It is particularly valuable for HR professionals and other business leaders who are tasked with driving change and innovation within their organisation.

Assessment & Evaluation

Participants will have a 2-day window after their course, to complete the evaluation and assessment. They must complete the evaluation and successfully pass the assessment to be eligible for their course certificate. The course evaluation and assessment will be conducted online.

To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.

Fees & Funding

Participant Profile Self-Sponsored Company-Sponsored
SME NON-SME
Singapore Citizen
≥ 40 years old
$133.35
(After SSG Funding 70%

+ MCES Subsidy 20%)
$133.35
(After SSG Funding 70%

+ ETSS Subsidy 20%)
$133.35
(After SSG Funding 70%

+ MCES Subsidy 20%)
Singapore Citizen
< 40 years old
/ Permanent Resident
$343.35
(After SSG Funding 70%)

$133.35
(After SSG Funding 70%

+ ETSS Subsidy 20%)
$343.35
(After SSG Funding 70%
)
International Participant $1,144.50
(No Funding)
$1,144.50
(No Funding)
$1,144.50
(No Funding)

Course Fees are inclusive of 9% Goods & Services Tax

Cohort Intake

24 Apr
17 Jun
30 Sep

Facilitator Bio

Lara Dudley

Lara Dudley is a distinguished faculty member of the Korn Ferry Academy. Armed with a head for numbers and a heart for people, she is a strategist and trainer adept at navigating the complexities of modern business. Experienced in scaling up digital native businesses and building effective distributed teams, her expertise is sought- after in today’s dynamic business world.

Clients particularly value Lara’s adaptability. A UK native, Lara has lived and worked across the Asia Pacific region for over 20 years. Skilled in the subtle art of cross- cultural communication, Lara knows what it takes to secure time and money in a way that goes beyond transactional interactions to building lasting relationships that add value over time. Lara’s diverse experiences enable her to inspire participants to embrace change, connect with conviction, and engage in learning with smiles along the way.

Testimonials

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Contact Us

Great leaders know an opportunity when they see it—and grab it on the spot. There’s no better time than now to start investing in yourself and your people. Speak to a Korn Ferry Academy consultant today.